Grow better with the right plan
CRM and Deals for Zendesk® Pricing
Lite
Made to help you set up the sales process and get it organized
$6 Per agent per monthControl your pipelines
- A custom pipeline with up to 5 stages
- 2 custom fields
- Forecast view
- Detailed deal view
Focus on your customers
- Customer list
Track agent’s performance
- Sales Reports
- Lost reasons report
Pro
Perfect for scaling your team management and performance to hit more targets
$9 Per agent per monthEverything in Lite, plus:
Break the limits
- Unlimited access to pipelines and stages
- Unlimited custom fields
Control the communication
- Detailed customer view
Concentrate on teams’ performance
- Leaderboard
- Sales performance
- Deal forecast
- Funnel
Enterprise
For those in need of custom setup, staff onboarding, and ongoing support
$59 Per agent per month, min 10 seatsEverything in Pro, plus:
- Dedicated account manager
- Managed system setup and ongoing support
- Extra customization to suit your business
All plans include
GDPR-compliance
Chat and email professional support
Open API Coming soon
Add-ons as a sales booster
Setting up a subscription for CRM and Deals for Zendesk® you get not only the basic features but a number of handy add-ons. Don’t hesitate to install one as they will help you sell more and better, plus, keep up with up-to-date requirements.
Email tracking $2 per agent per month
With Email Tracking app, you will easily keep in sight of the time your customers opened the issues and sort the seen tickets from the unseen. Then, just sit back and analyze the data you got. Let the data help you understand when the customer responds to email and when not to know what you should improve first.
Install Email tracking for ZendeskGDPR and CCPA Compliance from $50 per company per month
Businesses should maintain the privacy rights of both customers from Europe and the United States. Use this app to anonymize your client’s data on their request, but keep the info necessary for reports at the same time. By the way, you can also edit customer data in bulk or separately, and delete these records permanently, if needed.
Install GDPR and CPPA for Zendesk
Video Reply from $19 per agent per month
Humans are visual creatures, so it’s much better to explain something to your customers using video recording. Easily record video responses, capture the screen to show the necessary steps customers should take, and create video tutorials. Your customers want the information presented in the best forms, so make it happen!
Install Video Reply for ZendeskFrequently Asked Questions
Can I try different plans on my trial?
Yes, you can upgrade for free when your trial has started to test out all the plans.Can I have more than one seat during the trial?
Yes, all of your users from Zendesk Support™ will be available to use the CRM and Deals for Zendesk® app.Are there any limits to upgrading and downgrading between plans?
You can move between plans without complications. The switch between the two plans is also not limited to any part of the billing cycle. When you’re downgrading, the extra costs will remain as credit.Exclusive CRM and Deals for Zendesk® for you
Connect CRM to any Zendesk® product and enjoy your seamless and outstanding integration.
Bring your sales to the new level
Perfectly run sales and deals
Clear and seamless system for sales pipeline and deal management. With CRM and Deals for Zendesk®, you have the best features on deck.
Send emails right away
There are no additional email settings required. Just connect your Zendesk Support™ account and start using CRM and Deals for Zendesk®.
Organize omnichannel sales
The whole multitude of support channels you use on Zendesk will be accessible via CRM and Deals for Zendesk®.
Forecast and plan sales strategy
Use our forecasting reports to predict the efficiency of your sales pipeline. Then, analyze the data you get to plan a successful strategy.
Track all communications
Get the full visibility of your workflow with calls, emails, and all contacts history tracking. View the results to take control of the sales and deals schedule in no time.
Get precise insights and reports
Dig deep into your business metrics you can easily customize according to your needs. After you get your reports, you can easily analyze and compare them with the performance goals you set.Most powerful toolset for your pipeline management
CRM and Deals for Zendesk® will perfectly adjust to the way you sell in real life.
